Privacy Policy

Last updated: [18 July 2025]

Tuvet Pharm Srl respects the privacy of website visitors https://www.asistavet.ro/en and is committed to protecting their personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

1. Who we are
   The website https://www.asistavet.ro/en is operated by Tuvet Pharm Srl, based in Romania, a company that provides veterinary solutions.
2. What data we collect
   Through our website, we may collect the following types of personal data:

First and last name

Email address

Phone number

Messages submitted via contact forms

IP address and technical data (browser, device type, operating system)

Cookies and data on browsing behavior

3. Purposes of data processing
   The collected data is used exclusively for the following purposes:

To respond to inquiries received through the contact form

To provide you with information about our services

To improve the user experience on the website

For administrative and security purposes

4. Legal basis for processing
   Data processing is carried out on the basis of:

Your consent (Art. 6(1)(a) GDPR)

The necessity of responding to requests submitted through the website (Art. 6(1)(b) GDPR)

The company’s legitimate interest in improving services and ensuring platform security (Art. 6(1)(f) GDPR)

5. Data storage and security
   Personal data is securely stored on protected servers and is safeguarded against unauthorized access, loss, or alteration.

We will not sell, transfer, or disclose your data to third parties, except as required by law or when necessary for the provision of services (e.g., web hosting, IT providers).

6. Data retention period
   Personal data is retained only for as long as necessary for the purposes for which it was collected or as required by legal obligations.
7. Your rights
   In accordance with applicable law, you have the following rights:

The right to access your personal data

The right to have your data corrected or deleted

The right to restrict processing

The right to object

The right to data portability

The right to lodge a complaint with the ANSPDCP (www.dataprotection.ro)

To exercise these rights, you can contact us at the following email address: office@asistavet.ro

8. Cookies
   This website uses cookies to enhance functionality and analyze traffic. By continuing to browse, you consent to the use of cookies. More information about cookie usage is available in the Cookie Policy.